A set of government officials, possessed of certain traits of excessive formality, the use of verbiage and jargon as the basis of communication, inflexibility of procedure and insistence on the powers of their office
A particular pattern of administrative behaviour, associated with certain types of social organisation and identificable by reference to a constellation of objective criteria
Who said that bureaucracy is "a system of government, the control of which is so completely in the hands of the fofficials that their power jeopardizes the liberties of the ordinary citizens?"